They call it “heartwork,” because “if you don’t do it from the heart, it makes it hard to do,” Terrell Cannon recently told a Philadelphia Inquirer columnist about the role of a direct-care worker.
Cannon was featured in a recent column called “While helping others, investing in themselves,”
which examined the recent bailout of U.S. automakers in contrast to
Home Care Associates, a Philly-based employee-owned cooperative and
affiliate of PHI....