Process will allow review of rejected long-term care claims

From Desmoines Register:

If an elderly Iowan can no longer feed or dress herself, but her
insurance company rejects her claim for long-term care benefits, there
will soon be a new way to fight that decision.

A new independent review process kicks in Jan. 1.

The
process is considered a national model by advocates elsewhere, and an
Iowa lawmaker hailed it Tuesday as a victory for consumers.

Iowans
will pay only $25 to have an independent reviewer with medical
expertise examine their cases. If the reviewer sides with the consumer,
that decision is final...

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