In the first study of its kind, researchers found that allowing workers a strong voice on the job improves nursing home care quality. The study, published in this month's Journal of Aging and Health, analyzed data from nursing facilities across California.
"We found that allowing workers to have a voice on the job appears to enhance problem reporting while, especially in stronger union environments, it may reduce the incidence of serious quality violations," said James Swan, PhD, the study's lead author.
One possible reason for these results is that workers who have formed a union are less afraid to speak up on the job, and can negotiate over key factors that improve care such as staffing levels, training, and pay and benefits that help retain qualified caregivers.
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